A note from our CEO and Co-Founder

To you, our valued customer,

Pet Planet, our Franchise partners, all Ambassadors and employees, would like to take a moment to wish our amazing customers the very best as we all manage and respond to the rapidly changing environment related to the COVID-19 virus. 

We are deemed an essential service, and we are committed to being here for you during this uncertain time.  Our pets are family and it is during times of stress that we truly recognize and appreciate the comfort and love they provide.

Pet Planet stores will remain open to support you as you keep your entire family well. 

Thank you, 

Laura Leah English


Contact your local Pet Planet store to arrange for Curbside Pickup or Home Delivery.

Send an email to your local Pet Planet store and they will call you back to take your order:

Select your Pet Planet Store Location: (required)

Your First and Last Name: (required)

Your Telephone Number: (required)

Your Email: (required)

I would like to speak to a Pet Planet Team Member about: (required)

Additional Details

*Home Delivery is only available at participating stores, please ask when placing your order.


Learn more about our new service options below:

How to Use This Service:

  1. Contact your local Pet Planet by phone to request “Curbside Pickup”. Click here to find your store’s phone number.
  2. Place your order with a Pet Planet Ambassador.
  3. Pay for your order over the phone using your credit card.
  4. Call the store when you arrive.
  5. An Ambassador will come to your vehicle with your order and a credit card receipt to sign.

We hope that this new service offers you and your family some peace of mind in these extraordinary times.


How to Use This Service:

  1. Contact your local Pet Planet by phone to request “Home Delivery”. Click here to find your store’s phone number.
  2. Place your order with a Pet Planet Ambassador.
  3. Pay for your order over the phone using your credit card.
  4. Your order will be delivered to your home and you will be notified by the phone number on record.

Select stores are also offering Home Delivery. Contact your local Pet Planet for more details.

Pet Planet does not sell or distribute customer information. Customer’s information will remain private and secure. The individual picking up the Pet Planet order must sign the order pick up form. 


Thank you for your continued loyalty to Pet Planet, our team of Franchise Operators and amazing employees!